Peggy Koller, MSFFE, CFE, MAFF

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One Complaint is Enough: How a Cannabis Practice Becomes a Forensic Case

Peggy Koller, MSFFE, CFE, MAFF, Founder and Principal Consultant, Veritas Consulting & Analytics

A former employee leaves your clinic. Three weeks later, the medical board receives a complaint alleging over-certification and improper documentation. You have done nothing intentionally wrong. What happens next?  When a complaint is filed, what becomes visible is not intent — it’s structure.  Medical cannabis certification practices generate multiple data streams: clinical documentation, registry entries, scheduling patterns, and operational metrics. When viewed individually, each record may appear routine. When viewed collectively, patterns may emerge. Those patterns can influence regulatory perception.  This 30-minute session (25 minutes of instruction and 5 minutes of discussion) provides physicians with a high-level overview of the statutory frameworks governing cannabis certification and professional licensure in Florida, followed by a focused examination of how documentation systems and workflow design intersect.  The program distinguishes isolated documentation issues from broader structural patterns and examines how practice design may influence regulatory perception.  Participants will leave with a practical structural self-assessment framework designed to evaluate documentation uniformity, certification patterns, and workflow design within their own practices. The emphasis throughout is operational clarity, documentation resilience, and thoughtful system design in the medical cannabis environment.    

Learning Objectives 

Upon completion of this session, participants will be able to:  

• Identify the primary Florida statutory frameworks governing medical cannabis certification and professional discipline.  

• Describe how clinical documentation, registry entries, and operational data may be reviewed collectively when certification practices are evaluated.  

• Assess their own practice structure for documentation uniformity and operational design features that could create regulatory vulnerability.  

Peggy L. Koller, MSFFE, CFE, MAFF  Peggy Koller, is a forensic accountant and fraud examiner specializing in financial investigation and litigation support. She is the Founder and Principal Consultant of Veritas Consulting & Analytics, where she applies forensic methodologies to analyze financial records and identify meaningful patterns in documentation and operations.  She earned her Master of Science in Forensic and Fraud Examination from West Virginia University and holds a Bachelor of Science with Honors in Accounting. Ms. Koller is a Certified Fraud Examiner and a Master Analyst in Financial Forensics.  Her professional background includes private industry finance leadership, public accounting, municipal accounting, and financial advisory services. She has authored technical papers on financial forensic analysis and investigative techniques and has presented at both national and state conferences, including prior engagements at FMCCE, where she addressed IRS investigative perspectives and internal fraud risks within cannabis medical practices.  She is trusted for delivering clear, defensible financial analysis and for approaching complex matters with structure, objectivity, and investigative discipline.